What if I’m not satisfied with my purchase?

We offer a 60-Day Money Back & Empty Jar Guarantee for all Dermaclara products. All items that were included in your original order (including all gift items) need to be returned to qualify for a full refund, in addition all items (used or new) need to be returned in their original packaging to qualify for a refund. For missing or incomplete items, Dermaclara will debit the full retail price of each item from your original order value. For example; If you purchased a Dermaclara Complete kit ($349 value) and choose to keep the Claratone ($89 value), your qualifying refund will be $349 - $89 = $260.